Your Privacy Choices
Last updated: June 20, 2026
At The Ultra Gear, we respect your privacy and are committed to handling personal information responsibly, securely, and transparently.
We do not sell personal information to third parties for monetary compensation.
This page explains your privacy rights and how you may contact us regarding your personal information.
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal and operational requirements
- Request information about how your personal information is collected, used, stored, and shared
- Object to or restrict certain processing activities where permitted by law
- Withdraw consent where processing is based on consent
- Request a copy of certain personal information we hold about you
Additional information regarding your privacy rights can be found in our Privacy Policy.
Information Sharing
The Ultra Gear does not sell personal information to third parties for monetary compensation.
We may share information with trusted service providers where necessary to operate our business and provide our services, including payment processors, delivery providers, website hosting providers, analytics providers, and customer support services.
These service providers are only permitted to process personal information as necessary to perform services on our behalf and in accordance with applicable privacy and security requirements.
How to Submit a Privacy Request
If you would like to exercise any of your privacy rights or have questions regarding your personal information, please contact us using the details below.
Please include your full name, contact details, and a clear description of your request so that we can verify your identity and respond appropriately.
Request Processing
We aim to acknowledge and respond to valid privacy requests within the timeframes required by applicable data protection laws.
In some cases, additional information may be required to verify your identity before processing a request.
Children's Privacy
Our website is not intended for children under the age of 16.
We do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected, we will take reasonable steps to remove it in accordance with applicable law.
Contact Information
If you have questions regarding your privacy rights, personal information, or a privacy-related request, please contact us using the details below.
Email: support@theultragear.com
Phone: +44 7916 692188
Address:
6 Princes Street
Mayfair
London W1B 2LG
United Kingdom
Customer Service Hours:
Monday to Saturday: 09:00 - 17:00 (London Time)
Sunday: 09:00 - 15:00 (London Time)
Average response time: within 24 hours