Contact Us

Have a question about our smartwatches, an existing order, or a recent purchase? The Ultra Gear support team is here to assist.

We are committed to providing clear, responsive customer service and aim to make every part of your shopping experience as smooth and straightforward as possible.

Email: support@theultragear.com
Phone: +44 7916 692188

Address:
6 Princes Street
Mayfair
London W1B 2LG
United Kingdom

Customer Service Hours:
Monday to Saturday: 09:00 - 17:00 (London Time)
Sunday: 09:00 - 15:00 (London Time)
Average response time: within 24 hours

You may also contact us using the contact form available on this page. Once your message has been received, our team will review your enquiry and respond as soon as possible.