Do Not Sell My Personal Information
At The Ultra Gear, we respect your privacy and are committed to handling personal information responsibly, securely, and transparently.
We do not sell your personal information to third parties for monetary compensation. This page explains your privacy rights and how you may contact us regarding your personal information.
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal and operational requirements
- Request information about how your personal data is collected, used, stored, and shared
- Object to or restrict certain processing activities where permitted by law
- Withdraw consent where processing is based on consent
Information Sharing
The Ultra Gear does not sell personal information to third parties.
We may share information with trusted service providers where necessary to operate our business and provide our services, including payment processors, delivery providers, website hosting services, and analytics providers.
These providers are only permitted to process personal information as necessary to perform services on our behalf.
How to Submit a Privacy Request
If you would like to exercise any of your privacy rights or have questions regarding your personal information, please contact us using the details below.
Please include your full name, contact details, and a clear description of your request so we can verify your identity and respond appropriately.
Request Processing
We aim to acknowledge and respond to valid privacy requests within the timeframes required by applicable data protection laws.
In some cases, additional information may be required to verify your identity before processing a request.
Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.
Contact Information
Email: support@theultragear.com
Phone: +44 7916 692188
Address:
6 Princes Street
Mayfair
London W1B 2LG
United Kingdom
Customer Service Hours:
Monday to Saturday: 09:00 - 17:00 (London Time)
Sunday: 09:00 - 15:00 (London Time)
Average response time: within 24 hours