Cookie Policy

This Cookie Policy explains how The Ultra Gear ("we", "us", or "our") uses cookies and similar technologies on our website.

Cookies help us provide, improve, and secure our website while enhancing your browsing experience. Where required by applicable law, non-essential cookies are only used after you provide consent through our cookie banner.

You may update or withdraw your cookie preferences at any time through your browser settings or available cookie preference tools.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, improve functionality, analyse performance, and support security features.

Types of Cookies We Use

1. Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be disabled through our systems.

They help support:

  • Shopping cart functionality
  • Secure checkout processing
  • Website navigation
  • User authentication
  • Fraud prevention and security measures

Without these cookies, certain parts of the website may not function correctly.

2. Analytics Cookies

With your consent where required, we may use analytics tools to better understand how visitors interact with our website.

These cookies help us:

  • Understand visitor behaviour
  • Monitor website performance
  • Identify technical issues
  • Improve website content and usability

Analytics information is generally collected in an aggregated form and is used to help improve the overall customer experience.

3. Advertising and Marketing Cookies

With your consent where required, advertising and marketing cookies may be used to deliver relevant advertisements and measure the effectiveness of marketing campaigns.

These cookies may be used by advertising partners to build a profile of your interests and display relevant advertisements on other websites.

If you choose not to allow these cookies, you may still see advertisements, but they may be less relevant to your interests.

4. Third-Party Cookies

Some features and services available on our website may be provided by trusted third parties.

These services may place cookies on your device, including:

  • Analytics providers
  • Advertising platforms
  • Payment providers
  • E-commerce service providers
  • Embedded content providers

These third parties operate under their own privacy and cookie policies, and we do not control their individual practices.

Managing Cookie Preferences

You can manage cookie preferences through our cookie banner where available or by adjusting your browser settings.

You may also delete existing cookies stored on your device at any time.

  • Google Chrome: Settings → Privacy and Security → Clear Browsing Data
  • Safari: Settings → Privacy → Manage Website Data
  • Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Microsoft Edge: Settings → Privacy, Search and Services → Clear Browsing Data

Please note that disabling certain cookies may affect website functionality, performance, and your overall browsing experience.

Data Protection

Any personal information collected through cookies is processed in accordance with our Privacy Policy and applicable data protection laws.

For more information about how we collect, use, and protect personal information, please refer to our Privacy Policy.

Policy Updates

We may update this Cookie Policy from time to time to reflect changes in legal requirements, technology, business practices, or website functionality.

The latest version will always be available on this page.

Contact Information

Email: support@theultragear.com
Phone: +44 7916 692188

Address:
6 Princes Street
Mayfair
London W1B 2LG
United Kingdom

Customer Service Hours:
Monday to Saturday: 09:00 - 17:00 (London Time)
Sunday: 09:00 - 15:00 (London Time)
Average response time: within 24 hours